As more and more people look online for answers, law firms and other professional organizations are working hard to keep up with the change. One of the most valuable assets you can have for your law firm or business is a website that answers your potential client’s questions.
Adding an FAQ page can help bring your business up to snuff and provide people with questions to answers they may have. It doesn’t take a lot of work to build an effective FAQ page. A simple Internet search will show you what the average user is searching for concerning a particular area of the law. You can then decide which questions you should add to your website.
We’ll discuss some FAQ questions worth adding for your law firm in Orange County below.
1. How much do you bill for your legal services?
Most people who need a lawyer typically cannot afford one. That’s where billing comes in—as you don’t expect your clients to pay all costs upfront. You may require a retainer to start, followed by monthly payments. And then there’s the question of how you charge: by the hour, per case type, a la carte, etc. People will want to know as much as they can find out about your billing and rates as possible before they decide whom to contact and work with. Providing transparency upfront is often more important than specifying prices for specific services on your website.
2. How many attorneys will be working on my case?
Some law firms have teams or partners that work on cases together, while others assign cases to only one attorney. Your potential clients may have a preference or at least want to know what to expect before they agree for you to take on their case. Make sure you provide this question in your FAQ section and answer it honestly.
You can explain the process in as much detail as possible, so people know what to expect. Similar to your pricing, transparency is vital.
3. What should clients bring to the initial consultation?
The average person may only interact with a lawyer a handful of times. Because of this, people may not know what they need to bring to the initial consultation or first meeting. While the exact paperwork or documents you will show them may depend on their case, you can at least provide a general answer. Let them know they should bring their ID and any existing legal documentation (if possible).
You can also advise them on what to bring during your initial call. If you have access to public records, you can even take care of any documentation for them.
4. What does the typical legal process look like?
Perhaps one of the most important questions you can answer for potential clients is what they can expect. The problem is that no court case is the same. While some proceedings may be similar, case lengths have a limited range and can be vastly different.
Providing an exact answer to this question is near impossible. But you can show people your tailored approach and reassure them that you’ll do your best to keep them informed and prepared every step of the way. You can also talk about legal processes in the general sense and offer a loose guideline for various cases you’ve represented.
Reach out to Baric Law to work with the best law firm in Orange County.
At Baric Law, we are the premier trial firm in Southern California. Our passion is expediting justice for our clients. We provide unparalleled, personalized, attentive, and communicative representation for our clients.
Contact us today to see if we can help you with your case.